Privacy Policy

At DŪSTAR Apparel, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or interact with our services.

## By using our website or purchasing our products, you acknowledge the practices described in this policy.

Information We Collect

When you place an order, request a quote, or communicate with us, we may collect personal information necessary to provide our products and services.

This information may include your name, email address, telephone number, billing and shipping addresses, and order details.

For custom apparel, team stores, and group orders, we may also collect information such as organization names, team affiliations, garment sizes, names, numbers, and other personalization details needed to complete your order.

When you visit our website, certain technical information, such as your IP address, browser type, device information, and website activity, may also be collected through cookies or similar technologies.

How We Use Your Information

We use the information collected to process orders, coordinate production, arrange shipping or pickup, and provide customer service.

Your information may also be used to communicate order confirmations, payment receipts, production updates, shipping notifications, and other information related to your purchase.

We may use certain information to improve our products, services, website functionality, and overall customer experience.

Information may also be used to prevent fraud, maintain business records, and comply with applicable legal obligations.

Payment Information

Payments made through our online stores are processed using third-party payment processors.

Payment information is handled through the payment provider associated with your checkout transaction.

DŪSTAR Apparel does not intentionally store complete credit card numbers or card security codes on its own systems.

We may retain limited transaction information, including payment status, transaction amounts, billing details, and payment references, for order management, accounting, and customer support.

Sharing Your Information

DŪSTAR Apparel may share limited customer information with trusted service providers when necessary to process, produce, or fulfill an order.

These providers may include payment processors, ecommerce platforms, production partners, shipping carriers, and other businesses supporting our operations.

We share only the information reasonably necessary for the services being provided.

We may also disclose information when required by law, to respond to lawful requests, or to protect our business, customers, and legal rights.

Team Stores & Group Orders

Some purchases are made through stores associated with schools, athletic teams, businesses, nonprofit organizations, or other groups.

When necessary to coordinate ordering, production, distribution, or fundraising activities, limited order information may be shared with authorized representatives of the associated organization.

This information may include customer names, products ordered, sizes, quantities, and pickup or distribution details.

Complete payment card information is not provided to team administrators or organization representatives.

Cookies & Website Analytics

Our website and online stores may use cookies and similar technologies to support shopping carts, checkout functionality, website security, and customer experience.

Where enabled, analytics tools may also help us understand how visitors interact with our website and identify opportunities for improvement.

You may be able to restrict or disable certain cookies through your browser settings. However, disabling essential cookies may affect shopping cart functionality, checkout, or other website features.

Customer Communications

We may contact you by email, telephone, or other communication methods regarding your order, payment, production status, shipping, pickup, or customer service requests.

These communications are considered part of providing the products and services you have requested.

If we offer promotional emails or marketing communications, you may opt out of those communications using the unsubscribe instructions provided or by contacting us directly.

Opting out of marketing communications will not prevent us from sending important information related to an active order or transaction.

Data Security

We take reasonable measures designed to protect customer information against unauthorized access, disclosure, alteration, or misuse.

Our website and associated service providers may use security technologies and procedures intended to safeguard information during transmission, processing, and storage.

While we make reasonable efforts to protect your information, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

Information Retention

We retain customer and order information for as long as reasonably necessary to complete transactions, provide customer support, maintain business records, and fulfill applicable legal, accounting, and tax obligations.

Certain information may be retained to document previous orders, resolve disputes, prevent fraud, or comply with legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.

Your Privacy Choices

You may contact DŪSTAR Apparel to request access to, correction of, or deletion of personal information associated with your account or previous orders.

We will review requests and respond in accordance with applicable privacy laws and our legal obligations.

Certain transaction records may need to be retained for accounting, tax reporting, fraud prevention, or other legitimate business purposes.

Depending on your location, you may have additional rights regarding how your personal information is collected, used, or disclosed.

Children's Information

Our online stores are intended for purchases made by adults or with the involvement of a parent or legal guardian.

Because we provide youth apparel and team merchandise, parents, guardians, or authorized organization representatives may provide information such as a child's name, garment size, team affiliation, or jersey number when necessary to fulfill an order.

This information is used for order-related purposes and is not intended for independent marketing to children.

We do not knowingly solicit personal information directly from children under the age of 13.

Third-Party Websites & Services

Our website may contain links to third-party websites, payment providers, or other services that operate independently of DŪSTAR Apparel.

These third parties may maintain their own privacy policies and information-handling practices.

We encourage customers to review the privacy policies of any third-party services they use.

DŪSTAR Apparel is not responsible for the privacy practices of independently operated third-party websites.

Changes to This Policy

DŪSTAR Apparel may update this Privacy Policy periodically to reflect changes in our operations, technology, services, or applicable legal requirements.

Any updates will be posted on our website with a revised effective date when appropriate.

Continued use of our website and services following publication of an updated policy will be subject to the revised policy, as permitted by applicable law.

Questions About Your Privacy

If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact DŪSTAR Apparel using the contact information provided on our website or your order confirmation.

We appreciate your trust in DŪSTAR Apparel and are committed to handling your personal information responsibly.

DŪSTAR Apparel

Effective Date: October 16, 2026